Tenant FAQs
Answers to your frequently asked questions
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Do I pay first month’s rent and last month’s rent with my security deposit?
No, you do not pay the first month’s and last month’s rent with your security deposit. The security deposit is specifically intended to cover any potential damages to the property that may occur during your tenancy. It safeguards the property owner against any repairs that might be necessary when you move out. -
How old do you have to be to apply?
To apply for a rental property, you must be at least 18 years of age. This is to ensure that you are legally able to enter into a lease agreement. -
Is the deposit refundable?
Yes, the security deposit is generally refundable when you move out, provided that there are no damages or violations of the lease terms. However, certain exclusions may apply, such as unpaid rent or costs incurred from damage beyond normal wear and tear. It’s important to review your lease agreement for specific details regarding deposit refunds. -
You have a property I want to rent. How do I apply?
To apply for a rental property, you need to complete our application form. This can typically be done online through our website. If you prefer to speak with someone directly, you can also reach out to us via phone or email. Our contact information is available in the "Contact Us" section below. We recommend having your identification and any necessary documentation ready when you apply to expedite the process. -
How do I pay rent?
Rent can be paid conveniently through our designated website platform, Rentvine. This platform allows you to manage your payments securely and efficiently. If you encounter any issues or have questions while making your payment, please visit our tenant resource page, which provides helpful information and guidance on the payment process. -
I want to get a pet. What do I do?
If you are considering getting a pet, you will need to go through our pet application process. This process ensures that we can assess your application and any potential impact a pet may have on the property. Additionally, please be aware that there is a pet fee associated with keeping a pet in the rental unit, so it’s important to factor that into your decision. -
I want to move out, but my roommate wants to stay. What do I do?
If you wish to move out while your roommate wants to continue living in the property, it’s essential to discuss this situation with the property manager. They can guide you through the necessary steps to modify the lease agreement, ensuring that both parties understand their rights and obligations moving forward. It’s important to handle this situation amicably and legally to protect both you and your roommate.