Owner FAQs
Answers to your frequently asked questions
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Can I reach you after hours?
Yes, we have different contact numbers that our team will provide to you. -
Do I get to see the lease or sign it?
Yes, we are committed to transparency and will provide you with a complete copy of the lease for your review. Your signature will be required on the lease agreement to confirm your acceptance of the terms and conditions outlined within. -
How and when do I get my checks?
You will receive your monthly payment via ACH (Automated Clearing House) transfer, which is a secure and efficient method for electronic payments. Payments will be deposited directly into your designated bank account by the 10th of each month, ensuring you receive your funds in a timely manner. -
How is rent collection handled?
Rent collection is facilitated through our user-friendly online platform. Tenants can conveniently pay their rent electronically through our website, making the process straightforward for everyone involved. We provide reminders and support to ensure that payments are made on time. -
How long of a lease do you sign?
We typically offer lease agreements with a duration of one year. This provides stability for both tenants and property owners, allowing for a consistent rental income and a clear understanding of occupancy terms. -
How much security deposit do you charge the tenant?
We require a security deposit equal to half of the first month's rent. This deposit is crucial as it serves to protect the property and ensures that rent is paid consistently. The deposit will be held in a separate account and may be returned to you at the end of the lease term, provided there are no damages or outstanding payments. -
How soon can you start managing my property?
To determine our availability for managing your property, we encourage you to give us a call. We will review your specific needs and offer a timeline for when we can begin our management services. -
What type of properties do you manage?
We specialize in managing a variety of property types, including single-family homes, multi-family units, and duplexes. Our team is experienced in handling the unique requirements associated with each property type, ensuring that both tenants and owners are satisfied with our services.